Hotel Naru Seoul MGallery Review (South Korea)
Scores by Category
Overall: 4.2/5
Hotel Overview
What we loved
• Prime location near Han River with excellent city views
• Contemporary design blending Korean and modern aesthetics
• Sophisticated room furnishings and high-quality bedding
• Strategic position near major transportation hubs
• Well-appointed bathrooms with premium amenities
• Strong technological integration throughout facilities
• Clean and well-maintained premises
• Impressive architectural presence
• Stylish public spaces and lounges
• Competitive pricing for luxury category
Keep in mind
• Inconsistent service standards
• Staff can appear unwelcoming or cold
• Limited assistance with luggage handling
• Some staff members display perceived snobbish attitude
• Variable response times to guest requests
Photo Gallery
Our Detailed Review
Hotel Naru Seoul MGallery stands as a striking addition to Seoul’s luxury hotel landscape, embodying the sophisticated design philosophy characteristic of MGallery properties worldwide. The hotel’s architecture makes a bold statement along the Han River, with its contemporary façade incorporating elements of traditional Korean design. Inside, the property reveals a thoughtfully curated interior that balances modern luxury with local cultural touches. The overall design scheme creates an immediate sense of place while maintaining international standards of comfort and sophistication.
The spacious rooms serve as tranquil retreats, featuring floor-to-ceiling windows that frame spectacular views of the Han River and city skyline. Premium bedding, custom furniture, and integrated technology create a refined residential feel, while bathrooms showcase rainshowers, deep soaking tubs, and high-end toiletries. The property’s dining venues deserve special mention, particularly the rooftop restaurant which offers contemporary Korean cuisine alongside panoramic city views.
Despite its many strengths, the hotel’s service culture represents an area for improvement. While some staff members deliver exceptional experiences, others seem to lack the warmth and attentiveness expected at this price point. However, the hotel’s outstanding physical attributes, prime location, and overall attention to detail make it a compelling choice for travelers seeking a design-focused luxury experience in Seoul, especially those who prioritize aesthetics and location over traditional hospitality touchpoints.
The hotel successfully positions itself in Seoul’s competitive luxury market through its distinctive design, prime riverside location, and comprehensive amenities. While service inconsistencies prevent it from achieving true five-star status, Hotel Naru Seoul MGallery remains a solid four-star choice that will particularly appeal to design enthusiasts and business travelers. For those seeking a contemporary luxury experience with stunning views and easy access to Seoul’s attractions, this property delivers considerable value despite its service shortcomings.
Room Types & Specifications
| Room Type | Size | Max Occupancy | Bed Configuration | Key Features | Rate Range (KRW) |
|---|---|---|---|---|---|
| Deluxe Room | 32 m² / 344 sq ft | 2 adults + 1 child | 1 King or 2 Twin | City view, LED TV, Rain shower, Premium amenities | 350,000 – 450,000 |
| Premium Room | 38 m² / 409 sq ft | 2 adults + 1 child | 1 King or 2 Twin | Han River view, Sitting area, Nespresso machine, Enhanced bathroom | 450,000 – 550,000 |
| Junior Suite | 48 m² / 517 sq ft | 3 adults or 2 adults + 2 children | 1 King | Separate living area, River view, Luxury bathroom with tub, Club lounge access | 600,000 – 750,000 |
| Executive Suite | 65 m² / 700 sq ft | 3 adults or 2 adults + 2 children | 1 King | Panoramic river view, Living room, Dining area, Premium sound system, Executive benefits | 800,000 – 1,000,000 |
| Naru Royal Suite | 130 m² / 1,399 sq ft | 4 adults or 2 adults + 3 children | 1 King + Optional connecting room | Panoramic views, Living room, Dining room, Kitchen, Butler service, Private check-in | 1,500,000 – 2,000,000 |
Hotel Naru Seoul – MGallery offers 196 elegantly appointed rooms and suites, combining contemporary Korean design with modern luxury. All accommodations feature floor-to-ceiling windows, premium bedding, marble bathrooms with rain showers, and sophisticated technology including smart TVs and high-speed WiFi. Guests booking suites enjoy exclusive access to the Club Lounge with complimentary breakfast, afternoon tea, and evening cocktails. Check-in time is 3:00 PM and check-out is 12:00 PM. Advanced reservations are recommended, especially during peak seasons. Children under 12 stay free when using existing bedding. Extra bed charges apply and are subject to availability.
| Category | Details |
|---|---|
| Hotel Name | Hotel Naru Seoul MGallery |
| Location | 238, Gangnam-daero, Gangnam-gu, Seoul, South Korea |
| Hotel Category | 5-star boutique hotel, MGallery Collection by Accor |
| Room Types | 202 rooms across Classic, Deluxe, Suite categories |
| Key Amenities | – Rooftop infinity pool – Fitness center – Restaurant and bar – Meeting facilities – Free Wi-Fi – 24-hour front desk – Room service – Business center |
| Nearby Attractions | – COEX Mall (5 min) – Bongeunsa Temple (7 min) – Gangnam Station (10 min) – SMTOWN (8 min) – Apgujeong Rodeo Street (15 min) – Seolleung Park (10 min) |
| Best For | Business travelers, couples, luxury seekers |
| Price Range | Luxury ($200-500+ per night) |
| Check-in/Check-out | Check-in: 3:00 PM Check-out: 12:00 PM |
| Languages Spoken | Korean, English, Japanese, Chinese |
| Special Features | – Art-inspired design – City views – Premium location in Gangnam – Signature MGallery experiences |
| Booking Recommendation | Book directly through Accor website for member benefits and best rates |
| Contact Information | Website: all.accor.com |
| Airport Distance | Incheon Airport: 70km (60-70 min) Gimpo Airport: 30km (40-50 min) |
| Popular Room Types | – Deluxe King Room with City View – Premium Suite – Classic Twin Room |
Hotel Naru Seoul - MGallery
58 Mapo-daero, Mapo-gu, Seoul, South Korea
Amenities
Nearby Highlights
Frequently Asked Questions
What are the check-in and check-out times, and are early check-in or late check-out options available?
Standard check-in time is 3:00 PM and check-out is by 12:00 PM. Early check-in from 12:00 PM is available subject to room availability and may incur a 50% daily room charge. Late check-out until 6:00 PM can be arranged for 50% of the daily room rate. All early/late requests should be made at least 24 hours in advance through our front desk.
What identification and payment methods are required for check-in?
Guests must present a valid government-issued photo ID (passport for international guests) and a credit card for incidentals at check-in. We accept Visa, MasterCard, American Express, JCB, and UnionPay. A pre-authorization of KRW 100,000 per night will be placed on your credit card for incidentals.
What is the hotel's cancellation policy?
Free cancellation is available up to 24 hours before check-in date (3:00 PM local time). Cancellations made within 24 hours of arrival will incur a one-night room charge. During peak seasons and holidays, cancellations must be made 72 hours in advance. Modified bookings may be subject to rate changes based on new dates selected.
What dining options are available at the hotel?
Our main restaurant "The Lounge" serves breakfast (6:30 AM - 10:30 AM), lunch (11:30 AM - 2:30 PM), and dinner (5:30 PM - 10:00 PM). The rooftop bar "Sky Bar" operates from 5:00 PM to midnight. In-room dining is available 24/7. Restaurant reservations are recommended and can be made through our concierge or dining reservation system.
What are the fitness center and pool facilities and hours?
The fitness center is open 24/7 with key card access, featuring modern cardio equipment and free weights. Our indoor infinity pool operates from 6:00 AM to 10:00 PM daily. Pool towels are provided, and children under 16 must be accompanied by an adult. The spa area includes a sauna and hot tub, available to guests aged 16 and above.
How can I access the hotel's Wi-Fi, and what is the connection speed?
Complimentary high-speed Wi-Fi (300Mbps) is available throughout the hotel. Connect to "NARU_SEOUL" network and enter your room number and last name. Premium high-speed internet (500Mbps) is available for KRW 15,000 per day. Technical support is available 24/7 through the front desk.
What are the laundry and dry-cleaning services available?
Same-day laundry and dry-cleaning services are available Monday through Saturday. Items received before 9:00 AM will be returned by 6:00 PM the same day. Express service (4-hour turnaround) is available at a 50% surcharge. A detailed price list is available in your room.
What concierge services are offered?
Our 24-hour concierge desk offers restaurant reservations, tour bookings, transportation arrangements, and local area recommendations. They can assist with theater tickets, shopping guidance, and special requests. Korean-English bilingual staff are always available, with Chinese and Japanese speaking staff available during peak hours.
How can I arrange airport transfers, and what are the costs?
Private airport transfers can be arranged through our concierge desk. Luxury sedan service costs KRW 160,000 one-way from Incheon International Airport (approximately 60 minutes). Van service for groups up to 6 persons costs KRW 200,000. Booking should be made at least 24 hours in advance.
What parking facilities are available?
Valet parking is available for KRW 30,000 per day. Self-parking is available for KRW 20,000 per day in our secure underground garage. Electric vehicle charging stations are available free of charge for hotel guests. Parking must be reserved in advance during peak seasons.
What is the hotel's smoking policy?
Hotel Naru Seoul MGallery is entirely smoke-free. Smoking is strictly prohibited in all indoor areas, including guest rooms and balconies. Designated smoking areas are available outside the hotel. Violations will result in a KRW 200,000 cleaning fee.
What accessibility features are available for disabled guests?
We offer specially designed accessible rooms with wider doorways, grab bars, and roll-in showers. Public areas are wheelchair accessible with ramps and elevators. Wheelchair rental is available free of charge. Please notify us of any specific requirements when booking to ensure appropriate accommodation.
