Fairmont Makati Review (Philippines)
Scores by Category
Overall: 4.6/5
Hotel Overview
What we loved
• Prime location in Makati’s central business district with direct access to luxury shopping
• Exceptional service standards with highly trained, attentive staff
• State-of-the-art fitness center and wellness facilities
• Pristine swimming pool with dedicated lounging areas
• Comprehensive business facilities and meeting spaces
• Sophisticated room designs with modern amenities
• Strong commitment to environmental sustainability
• Outstanding spa services and wellness programs
• Multiple dining venues offering diverse culinary experiences
• Seamless integration of technology throughout the property
Keep in mind
• Peak season rates can be relatively high for the market
• Popular facilities can become crowded during business hours
• Limited parking space during peak periods
• Some room categories may feel compact by luxury standards
• Wait times for dining venues during peak hours
Photo Gallery
Our Detailed Review
The Fairmont Makati emerges as a striking testament to modern luxury in Manila’s sophisticated Makati district. Rising elegantly among the city’s impressive skyline, this 30-story development showcases contemporary architecture melded with timeless elegance. The property’s grand entrance leads to a spectacular lobby adorned with local artwork and impressive floral arrangements, setting the tone for the luxury experience that awaits. Marble floors, crystal chandeliers, and sophisticated furnishings create an atmosphere of refined opulence, while floor-to-ceiling windows flood the space with natural light.
The 280 rooms and suites reflect meticulous attention to detail, featuring earth-toned interiors, premium bedding, and marble bathrooms with rain showers and deep soaking tubs. Technology integration is seamless, with high-speed WiFi, smart TVs, and intuitive climate control systems enhancing guest comfort. The Fairmont Gold Lounge on the upper floors provides an exclusive retreat with personalized service, complimentary refreshments, and stunning city views.
The hotel’s dining options are equally impressive, with Spectrum leading the culinary experience through its interactive kitchen stations and international cuisine. The Writers Bar offers a sophisticated setting for afternoon tea or evening cocktails, while the Long Bar presents a vibrant atmosphere for social gatherings. The Willow Stream Spa deserves special mention for its comprehensive treatment menu and expert therapists, complemented by a well-equipped fitness center that operates around the clock.
When it comes to events and business facilities, the Fairmont Makati excels with its versatile function spaces and state-of-the-art equipment. The ballroom and meeting rooms feature advanced audiovisual capabilities and can accommodate everything from intimate board meetings to grand social gatherings. The professional events team demonstrates remarkable attention to detail, ensuring seamless execution of both corporate and social functions.
Beyond the physical amenities, it’s the service culture that truly distinguishes the Fairmont Makati. Staff members consistently anticipate guest needs and deliver assistance with genuine warmth and professionalism. From the concierge’s expert local recommendations to the housekeeping team’s immaculate attention to detail, the hotel maintains exceptionally high standards throughout. This commitment to service excellence, combined with its prime location and comprehensive facilities, makes the Fairmont Makati a standout choice for discerning travelers in the Philippine capital.
Room Types & Specifications
| Room Type | Size | Max Occupancy | Bed Configuration | Key Features | Rate Range (PHP) |
|---|---|---|---|---|---|
| Fairmont Room | 43 m² / 463 sq ft | 3 (2A + 1C) | 1 King or 2 Queen | City view, marble bathroom, LCD TV, workspace | 12,000 – 15,000 |
| Deluxe Room | 47 m² / 506 sq ft | 3 (2A + 1C) | 1 King or 2 Queen | Premium city view, Nespresso machine, enhanced amenities | 14,000 – 18,000 |
| Fairmont Gold Room | 52 m² / 560 sq ft | 3 (2A + 1C) | 1 King | Club lounge access, butler service, premium views | 18,000 – 22,000 |
| Junior Suite | 60 m² / 646 sq ft | 3 (2A + 1C) | 1 King | Separate living area, upgraded bathroom, city views | 22,000 – 28,000 |
| Executive Suite | 80 m² / 861 sq ft | 4 (3A + 1C) | 1 King | Separate living & dining areas, walk-in closet, butler service | 30,000 – 38,000 |
| Presidential Suite | 176 m² / 1,894 sq ft | 4 (3A + 1C) | 1 King | Panoramic views, kitchen, dining room, private study, butler | 80,000 – 120,000 |
Fairmont Makati offers 280 luxuriously appointed guest rooms and suites featuring unparalleled views of the prestigious Makati cityscape. All accommodations are elegantly furnished with premium amenities including marble bathrooms, high-speed Internet access, and Fairmont’s signature Le Labo toiletries. Fairmont Gold rooms provide exclusive access to the Fairmont Gold Lounge with complimentary breakfast, afternoon tea, and evening canapés. Room rates are subject to 10% service charge and applicable government taxes. Extra bed charges apply for additional adults. Children under 12 years stay free when using existing bedding. Advanced reservations are recommended, especially for suites. Check-in time is 3:00 PM and check-out time is 11:00 AM.
| Category | Details |
|---|---|
| Hotel Name | Fairmont Makati |
| Location | 1 Raffles Drive, Makati Avenue, Makati City, 1224 Metro Manila, Philippines |
| Hotel Category | 5-Star Luxury Hotel |
| Room Types | 304 rooms and suites: – Fairmont Room – Deluxe Room – Fairmont Gold Room – Junior Suite – Executive Suite – Presidential Suite |
| Key Amenities | – Willow Stream Spa – Outdoor Swimming Pool – 24-hour Fitness Center – Multiple Restaurants and Bars – Business Center – Conference Facilities – Club Lounge Access (Gold Rooms) – 24-hour Room Service – Free Wi-Fi – Valet Parking |
| Nearby Attractions | – Greenbelt Shopping Mall (5 min walk) – Glorietta Mall (7 min walk) – Ayala Museum (3 min walk) – Ayala Triangle Gardens (5 min walk) – Makati Stock Exchange – Power Plant Mall |
| Best For | Business Travelers, Luxury Tourists, Couples |
| Price Range | Luxury ($200-$800+ per night) |
| Check-in/Check-out | Check-in: 3:00 PM Check-out: 12:00 PM |
| Languages Spoken | English, Filipino, Chinese, Korean, Japanese |
| Special Features | – Connected to Raffles Makati – Award-winning Spa – Luxury Shopping Access – Premium Business District Location – Fine Dining Restaurants |
| Booking Recommendation | Direct booking through Fairmont website for best rates and member benefits. Book 2-3 months in advance for best availability. |
| Contact Information | Phone: +63 2 8555 9888 Website: www.fairmont.com/makati Email: makati@fairmont.com |
| Airport Distance | 7 km from Ninoy Aquino International Airport (20-40 minutes by car) |
| Popular Room Types | – Fairmont Gold Room (Club Access) – Deluxe Room with City View – Junior Suite – Executive Suite with Lounge Access |
Fairmont Makati
1 Raffles Drive, Makati Avenue, Makati City, Philippines 1224
Amenities
Nearby Highlights
Frequently Asked Questions
What are the check-in and check-out times at Fairmont Makati, and are early check-in or late check-out options available?
Standard check-in time is 3:00 PM, while check-out is at 12:00 PM noon. Early check-in from 10:00 AM is available subject to room availability and may incur an additional fee of 50% of the room rate. Late check-out until 6:00 PM can be arranged for a 50% charge of the daily rate, while check-out after 6:00 PM will be charged a full night's stay. Fairmont President's Club members may receive complimentary late check-out based on their tier status.
What identification and payment methods are required for check-in?
Guests must present a valid government-issued photo ID (passport for international guests) and a credit card for incidental charges upon check-in. The credit card holder must be present, and the card will be pre-authorized for the total stay plus a PHP 5,000 per night holding fee for incidentals. Digital copies of IDs are not accepted, and third-party credit card authorizations require advance arrangement with the hotel.
What is the hotel's cancellation policy?
Standard reservations can be cancelled without penalty up to 24 hours before the check-in date at 3:00 PM local time. Cancellations made within 24 hours of arrival will incur a one-night room charge. Special event periods, group bookings, and promotional rates may have different cancellation terms specified at the time of booking. No-shows will be charged for the first night's stay.
What are the pool facilities and operating hours?
The hotel features a temperature-controlled outdoor swimming pool located on the 4th floor, open daily from 6:00 AM to 10:00 PM. Pool towels are provided complimentary, and there's a separate children's pool area. The pool deck includes comfortable loungers and a poolside bar serving drinks and light meals from 10:00 AM to sunset. During peak hours, pool attendants can assist with setup and refreshments.
What dining options are available at the hotel?
Fairmont Makati offers multiple dining venues: Spectrum (international buffet, open 6:00 AM-10:30 PM), Writers Bar (afternoon tea and cocktails, 2:00 PM-midnight), Café Macaron (pastries and light meals, 7:00 AM-9:00 PM), and Long Bar (spirits and bar food, 5:00 PM-2:00 AM). Advanced reservations are recommended for Spectrum's popular Sunday brunch and special events. In-room dining is available 24/7 with an extensive menu.
What fitness and wellness facilities does the hotel offer?
The Fitness Centre is open 24/7 with key card access, featuring state-of-the-art Technogym equipment, free weights, and wellness programs. The Willow Stream Spa operates from 9:00 AM to 9:00 PM, offering traditional and contemporary treatments. Fitness classes including yoga and pilates are available daily (schedule varies), and personal training sessions can be arranged with 24-hour notice.
How can I book spa services, and what treatments are available?
Willow Stream Spa treatments can be booked through the spa reception desk, room service menu, or online booking system. Advanced reservations are recommended, especially for weekend appointments. The spa offers various massages (60-120 minutes), facials, body treatments, and couples' packages. Prices range from PHP 4,500 for basic treatments to PHP 15,000 for premium packages. Spa facilities include steam rooms, saunas, and relaxation lounges accessible to guests with treatments.
What is the Wi-Fi policy and internet speed at the hotel?
Complimentary high-speed Wi-Fi is available throughout the hotel, including all guest rooms and public areas. Standard speed is suitable for email and browsing (up to 10 Mbps), while premium high-speed internet (up to 50 Mbps) is available for a fee of PHP 800 per day. Fairmont President's Club members receive complimentary premium internet access. Multiple devices can be connected per room.
What are the room service hours and options?
24-hour room service is available with a full menu including international cuisine, local specialties, and children's options. Breakfast orders can be placed using the door-hanging menu card before 2:00 AM. Average delivery time is 30-45 minutes, with express options available for select items. A service charge of 10% and room service tray charge of PHP 100 apply to all orders.
What business facilities and services are available?
The Business Center operates from 7:00 AM to 9:00 PM, offering computer workstations, printing, scanning, and secretarial services. Meeting rooms can be booked hourly or daily, with various sizes accommodating 8-50 people. Video conferencing equipment, LCD projectors, and other AV equipment are available for rent. Business services include courier, translation, and notary services (fees apply).
What laundry and dry-cleaning services does the hotel provide?
Same-day laundry and dry-cleaning services are available for items received before 9:00 AM, with delivery by 6:00 PM. Express two-hour service is available at a 50% surcharge. Pressing service is complimentary for two items per stay for Fairmont President's Club members. A detailed price list is available in the room, and services can be arranged through housekeeping or the guest service center.
How can I arrange airport transfers, and what are the costs?
The hotel offers private airport transfers in luxury vehicles, bookable at least 24 hours in advance. Rates are PHP 2,800 net for a sedan (1-2 persons) and PHP 3,500 for a van (3-5 persons) one-way to/from Ninoy Aquino International Airport. Meet-and-greet service with luggage assistance is included. Alternative options include hotel-arranged taxi services or ride-sharing apps.
What parking facilities are available and at what cost?
Self-parking and valet parking are available 24/7 for hotel guests. Self-parking is complimentary for in-house guests, while valet parking costs PHP 200 per entry. The covered parking garage has direct hotel access and 24-hour security. Electric vehicle charging stations are available at no additional cost for hotel guests.
What is the hotel's smoking policy?
Fairmont Makati is a smoke-free hotel. Smoking is strictly prohibited in all indoor areas, including guest rooms, restaurants, and public spaces. Designated smoking areas are available on the 4th-floor pool deck and specific outdoor locations. Violations incur a PHP 5,000 cleaning fee.
What accessibility features are available for guests with disabilities?
The hotel offers ADA-compliant rooms with wider doorways, grab bars, roll-in showers, and lowered amenities. Wheelchair access is available throughout the property, including restaurants and public areas. Special assistance can be arranged through the concierge, and wheelchair rental is available with advance notice. Service animals are welcome with proper documentation.
What are the hotel's pet policies?
Fairmont Makati welcomes pets under 20 pounds with a non-refundable fee of PHP 3,000 per stay. A maximum of two pets per room is allowed. Pet amenities include beds, bowls, and welcome treats. Pet relief areas are designated outside the hotel, and pet-sitting services can be arranged through the concierge with 24-hour notice.
